VoIP & Communication
VXT review for Australian law firms
AI notes for lawyers’ calls and meetings
Pricing and product features can change. This profile is general information, not a vendor quote or professional recommendation.
VXT overview
VXT combines two useful products for legal practice: VXT Phone, a phone system with SMS, and VXT Meet, an AI notetaker for virtual and in-person meetings. Both connect conversations with the work that follows, helping lawyers prepare matter notes, capture time and draft follow-up emails while keeping their attention on the client.
Key capabilities
VXT Phone brings calling, SMS, contact syncing and call routing together with AI notes and time capture. VXT Meet extends that workflow to virtual and in-person meetings, saving transcripts, summaries and time entries to the correct matter in connected legal software. Customisable prompts help the firm shape its notes. After conversations, follow-up email drafts are ready for the lawyer to review, edit and send.
- VXT Phone: Calling & SMS
- VXT Meet: Virtual & In-Person Meeting Notes
- Call & Meeting Recording
- AI Transcripts & Summaries
- Customisable AI Note Prompts
- Matter-Linked Notes & Time Entries
- Drafted Follow-Up Emails
- Contact Syncing & Caller Identification
- Custom Call Flows & Queues
- Call Transfer & Conference Calling
Pricing information
VXT Phone and VXT Meet have separate per-user subscriptions, with monthly and annual billing options. Check current AUD pricing, inclusions and any phone-number or usage charges with VXT for the products your firm needs.
Best suited to
Law firms seeking connected call and meeting records, more consistent time capture and less follow-up administration
Potential advantages
- Purpose-built workflows for lawyers’ calls and meetings
- Matter-linked notes and editable time entries reduce re-entry
- Follow-up email drafts keep the lawyer in control
- Phone and Meet cover both calling and meeting administration
Questions to ask
- Which Phone and Meet plans best suit our team?
- Which notes, messages and time entries can we save through our legal software integration?
- How should we configure recording consent, retention and access for our firm?
Integrations
Clio, LEAP, Smokeball, Actionstep, Unity, Filevine, MyCase, Lawcus, Lawmatics, PracticePanther, OneLaw, EvolveGo, NetDocuments, iManage