Privacy Policy

1. Introduction

LegalSoftware.com.au (“we”, “us”, or “our”) is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at legalsoftware.com.au, including any related services, features, and content (collectively, the “Site”). By using the Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide

• Contact details submitted through enquiry forms (name, email address, phone number, firm name)
• Information provided through the Tech Stack Builder and advice request forms (firm size, practice areas, software preferences)
• Newsletter subscription email addresses
• Any other information you voluntarily provide through the Site

2.2 Information Collected Automatically

• Browser type and version, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses and search terms
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide personalised software recommendations
• To send newsletters and updates you have opted in to receive
• To improve the content, functionality, and user experience of the Site
• To analyse usage trends and compile aggregate statistics
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations under Australian law

4. Disclosure of Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third-party vendors who assist us in operating the Site, conducting business, or servicing you (e.g., hosting providers, email services, analytics platforms)
• Software vendors: When you request a demo, consultation, or advice about a specific product, we may share your contact details with the relevant vendor to facilitate the connection
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on the Site. We use privacy-respecting analytics (Umami) that do not track personal data or use cookies for cross-site tracking.

7. Third-Party Links

The Site contains links to third-party websites, including software vendor websites, blog posts, and external resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is retained for a reasonable period to facilitate follow-up and improve our services. You may request deletion of your data at any time by contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: