Note-Taking & AI Dictation
Smartnote review for Australian law firms
AI meeting capture, file notes, and workflow automation for Australian lawyers
Pricing and product features can change. This profile is general information, not a vendor quote or professional recommendation.
Smartnote overview
Smartnote is an Australian-built AI tool for lawyers that automatically captures meetings — whether by phone, video, or in-person — and generates structured, accurate file notes without the lawyer needing to type during the conversation. Built by Melbourne-based practitioners who experienced the burden of incomplete notes and late-night admin, Smartnote is designed for small to mid-size firms that want consistent, high-quality file notes across every matter. Beyond note capture, the platform automatically generates tasks, deadlines, and follow-up actions from each meeting, drafts letters and client updates, and automates time entry with detailed narrations. It works alongside existing practice management systems without requiring firms to change their core workflows.
Key capabilities
Smartnote addresses one of the most common pain points in legal practice: the gap between what happens in a client meeting and what ends up in the file. By capturing every call and meeting automatically, it ensures file notes are complete, consistent, and immediately available after each interaction — protecting firms from complaints and disputes while freeing lawyers to focus on the conversation rather than the keyboard. The automatic generation of tasks, deadlines, and follow-up drafts from each meeting reduces the administrative tail that typically follows client interactions. Automated time entry with high-quality narrations helps firms capture billable time that would otherwise be lost or reconstructed inaccurately at the end of the day. Note: General-purpose AI meeting tools such as Fireflies.ai and Otter.ai also offer transcription and summarisation at lower price points, though they lack Smartnote's legal-specific file note formatting, PMS integration, and automated time entry features.
- AI Meeting Capture (phone, video, in-person)
- Automatic Structured File Note Generation
- Task & Deadline Generation from Meetings
- Draft Letter & Client Update Automation
- Automated Time Entry with Narrations
- Mobile & Desktop Access
- Integration with Existing PMS
- Dispute Protection via Accurate Records
- AI Dictation Workflows
- Matter-Level Note Organisation
Pricing information
Contact Smartnote for pricing. Setup fee and monthly service fee apply. Contact: partners@smartnote.com.au | +61 413 740 064
Best suited to
Small to mid-size law firms and sole practitioners who handle high volumes of client calls and meetings and need consistent, accurate file notes without the administrative burden
Potential advantages
- Purpose-built for Australian legal workflows — not a generic transcription tool
- Automatically generates structured file notes from phone, video, and in-person meetings
- Reduces admin burden with automated task, deadline, and follow-up generation
- Automated time entry with detailed narrations captures otherwise lost billable time
- Integrates with existing practice management systems without requiring workflow changes
Questions to ask
- How large is Smartnote's current user base, and how does its track record compare with established alternatives since it was founded in 2024?
- What will Smartnote cost our firm, given pricing is not publicly listed?
- Can Smartnote meet enterprise-scale requirements, given its primary focus on small to mid-size firms?
Integrations
Practice Management Systems (via API), Phone Systems, Zoom, Microsoft Teams, Google Meet